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Cannot upload avatar

Discussion in 'Feedback' started by MikaelaMuppet, Jan 10, 2019.

  1. MikaelaMuppet

    MikaelaMuppet Well-Known Member

    Trying to see if I can change my avatar, but keep getting this message when trying to do so.

    The following error occurred:
    Your avatar's file size is too large. Please upload an avatar no bigger than 50 KB.
     
  2. LittleJerry92

    LittleJerry92 Well-Known Member

    Well..... you basically answered your own question on the bottom. Lol

    But in seriousness, i’ve had that happen to me before, and it’s annoying, but end of the day, best you can do is just pick something else to use.
     
  3. Blue Frackle

    Blue Frackle Well-Known Member

    If you're on Mac, you can easily downsize it using the Preview tool; on Windows it's a little more annoying, but still doable.
     
  4. MikaelaMuppet

    MikaelaMuppet Well-Known Member

    Then that's just what I'll have to do.
     
  5. LittleJerry92

    LittleJerry92 Well-Known Member

    What were you trying to put in? Just wondering.
     
  6. Blue Frackle

    Blue Frackle Well-Known Member

    I'm pretty sure the file size is reflected by the format as well, so if you change the extension it could decrease the size (.png to .jpeg or vice versa).
     
  7. Sgt Floyd

    Sgt Floyd Well-Known Member

    orrr download gimp and make the image smaller in that
     
  8. MikaelaMuppet

    MikaelaMuppet Well-Known Member

    I'm on Windows though, not Mac.
     
  9. MikaelaMuppet

    MikaelaMuppet Well-Known Member

    I'll give those options a try, thank you.
     
  10. Sgt Floyd

    Sgt Floyd Well-Known Member

    i dont believe you can change the extension of an image without editing it in image software...like gimp.

    that said when you save something in gimp, you need to use the 'export as' option, not the save option
     
  11. MikaelaMuppet

    MikaelaMuppet Well-Known Member

    This:

    [​IMG]

    Tried doing it via different sites, but all came out stretched which I didn’t like.
     
  12. Phillip

    Phillip Administrator Staff Member

    I took care of this for you and tweaked the color a bit. If you prefer the original version, I'll replace the file. Hope it helps.
     
    MikaelaMuppet likes this.
  13. MikaelaMuppet

    MikaelaMuppet Well-Known Member

    Thank you. I do like the tweaked color though, but prefer the original version and would like the original file to be replaced. Thanks.
     
  14. Phillip

    Phillip Administrator Staff Member

    The original file is now your avatar. Let us know if you need anything else.
     
    MikaelaMuppet likes this.
  15. MikaelaMuppet

    MikaelaMuppet Well-Known Member

    Thank you again, and will indeed make sure to let you know.
     


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