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Interesting thing about Muppet Central that can wreak havoc on people computers...

Discussion in 'Feedback' started by Movies205, Jan 10, 2003.

  1. Movies205

    Movies205 Well-Known Member

    If you open Muppet Central on a computer that doesn't have Macromedia software and click no to download it opens DOZENS uPON DOZENS OF MUppet CENTRAL WINDOWS AND DOESn'T STOP! IT DOESN'T ! It just keeps going Hehe I did it to my friend computer at school lol it good fun but it a pain if you actually want view the site...
  2. frogboy4

    frogboy4 Inactive Member

    Haven't heard about that. I know it doesn't happen on all computers, but everyone's system is different. We'll check on that, but the Flash plug in is so tiny that it only takes a minute to download. Don't see why someone wouldn't say yes. :confused:
  3. scarecroe

    scarecroe Well-Known Member

    Some logins don't have the proper permissions for installing software. Movies205 was at school when it happened so he might not have that ability. On the other hand, some people just don't like Flash. Either way, there needs to be some real education on Flash to both designers and users alike because a lot of folks have the wrong idea about it.
  4. frogboy4

    frogboy4 Inactive Member

    We'll try to check it out.

    You could be right, but Movies205 did not state that as an issue. It is a rare occurrence and we will explore it.

    MC is about as Flash friendly as it gets. The only alternative is to have an intro page notifying the user of the plug in. We probably won't have 2 different versions of the site because it would require more bandwidth. We have enjoyed such a high success rate with the Flash elements. It has actually increased hit rate and site awareness. There seems to be more folks who dislike intro pages than those who avoid Flash. I think the issue is with the shtml code, but it is apparent from the alert pop-up that the site won't play properly without the plug in. It definitely shouldn't create a slew of pop-ups. We'll look into it, but that is a freak occurrence that we haven't heard about in the four months since the new site's debut.
  5. Janice & Mokey's Man

    Janice & Mokey's Man Well-Known Member

    Re: We'll try to check it out.

    Oh Lord...you know some people here now have jokes galore runnin' through their li'l adulty minds...
  6. Movies205

    Movies205 Well-Known Member

    It not a big deal(BTW I love flashh and what it can do) it just some schools that have like permissions and no flash it screws up on...
  7. Luke

    Luke Well-Known Member


    There's no need for an intro page or another plain HTML version. You can put it into the code on the main page that if flash isn't detected, it diverts the browser to another page you specify. Thats the one you need to make telling them MC uses Flash and let them follow a link to download it or choose to go on without explaining they can use the text links at the bottom of pages to navigate. Thats way better than a permission box just popping up if they don't have it which doesnt explain much.
  8. anathema

    anathema Well-Known Member

    Not to mention that IE will bring up that dialog for *every* page with Flash in it, and there's no way to tell it that you do not want to install Flash, ever! I've been forced to install the horrible thing just to get rid of the persistent requests to download it.
  9. scarecroe

    scarecroe Well-Known Member

    I'll second Luke and anathema's comments and add that going the cookie route might be something you want to consider.
  10. MuppetQuilter

    MuppetQuilter Well-Known Member

    Anything but one of those annoying intro pages....
  11. frogboy4

    frogboy4 Inactive Member

    We'll look into it. Can't promise much.

    We are not interested in making an intro/splash page so don't worry. Just citing an ugly solution to a simple problem - DL the darn plug in. LOL! It only takes a minute and won't harm your computer. Many new computers are coming with it installed.

    Every site will have issues on some computers. Palisades' new site wreaks havoc on my folks' computer and their splash page is Flash. But it's a nice site so I decided to troubleshoot the issue on their computer myself.

    Cookies etc actually cause more problems than they solve. Due to firewall issues and personal settings, that solution will not help the target user. It would alienate up to 30% of our current users -giving them unwarranted alert pop-ups.

    We will look into Movies205's issue, but I am not interested in catering to those who won't download a simple plug in just as I won't cater to users who still have a browser from 1998. Nobody does that. Web designers that use Flash don't commonly do such nurse-maiding. The web is still a new and wonderful place without a solid standard and users have to be proactive if they want to keep up. Otherwise the technology will never advance. I don't always like it, but it's actually a good thing.

    Web theorists have even stated that standards may not even settle in our lifetime. I'd hate to lose users, but we have gained so many through the new design. If you feel you can build a better mousetrap, by all means go for it. There aren't enough Muppet sites on the web for my taste. Be warned that it is an incredible amount of work, but well worth it.

    Our site meets some pretty high standards and we are always looking to improve it, but catering to the fringe non-Flash group is not a top priority nor is it a priority with most web designers. We will look into it, but can't promise anything.

    Old MC Design (thanx, Luke ;))
  12. anathema

    anathema Well-Known Member

    One of the machines I use appears to have pro-actively downloaded and installed the plugin on its own! I haven't worked out how it happened yet, but I regard this as a serious breach of my security. I trust Windows about as far as I could comfortably spit out a rat, and pretty much the first thing I do with any new installation is disable all the auto-updates, or at least force them to ask permission first. :) Not that I use Windows more than I have to...

    Anyway, I think the point being made is that not all users will necessarily have Flash installed the first time they visit the site, and some kind of message to let them know that they might like to consider getting it wouldn't be totally out of place. Otherwise, they're left with blank areas on the screen - or worse, a completely blank screen, as happened to me the day the new-look site was launched, and you had the temporary 'intro' page up. My first reaction was to think that maybe the site was down for some serious maintenance or something!

    The other point I'd like to add here is that while there's no good reason for a Windows user to be running a 1998 browser, not everyone uses Windows! Sometimes, there isn't quite the same choice of browsers available. Again, I'm not advocating that you cater to each and every individual case; that would be impossible. :) But at least a fallback message to alert the user that they won't be getting the full experience would be helpful. It's better than an alienated user, surely? :) I've seen plenty of sites which do just this with a little bit of text where the Flash anim should be to let the user know.

    We're not talking about catering to those who won't install the plugin, but to those who maybe don't know about it yet. My folks, for example, wouldn't know what Flash was, much less where to find it.
  13. frogboy4

    frogboy4 Inactive Member

    But that actually malfuntions more often than it is helpful in my experience. There are just too many variables.

    The blank page issue was resolved so it is a non-issue. It does not occur in the current design.

    I see using an 1998 browser the same as not installing Flash. It's about keeping up with the technology. I have created a lot of incentive for doing so with some of the more interesting menus containing much loved fan elements. We will look into solutions, but I wouln't expect anything soon. There have barely been any complaints - and the ones I have heard are usually from the same anti-Flash camp. Can't do anything for them. We are now a Flash site. But I am always interested in looking for solutions when time permits.
  14. Movies205

    Movies205 Well-Known Member

    I think most people will download the plug-in except institutions such as highschools and such so it not relaly such a big deal...
  15. frogboy4

    frogboy4 Inactive Member

    Is non-shcool related browsing permitted? Is that why they have limited the options? Just wondering. That would make sense.
  16. Luke

    Luke Well-Known Member

    This is the thing though Jamie - not all Muppet fans are young technonerds, there's plenty of inexperienced PC users who haven't changed their computers configuration since they bought it. If they don't have flash, and they don't know what it is, and they get presented with some grey popup box for a download chances are they are gonna be wary and say no - thus not seeing all the great stuff you've done with the site. So if you CAN find a more user friendly way of alerting them without causing errors for the other people then i don't think it'd be nursing people but providing a better surfing experience .... according to the stats 10% of users to this site don't have the plug in and this site has a pretty high hit rate. Not saying it's of major importance but it'd be great web ettiquete if there were some solution in the future.
  17. frogboy4

    frogboy4 Inactive Member

    The ways proposed would create more problems for current users and would not solve the issue with the main users who have Flash troubles - those who won't or can't install Flash because of settings and firewall issues. The idea you proposed is well known to have bugs in it for users that do have Flash. It is not a viable option. The only users who are having troubles that we have heard from and are pushing the argument are those who don't want to install Flash. That's the real issue as I see it. It's not about being up on technology, just down on b_ing. Movies had a legitimate concern, but the rest really aren't high priority. We will be searching for better solutions, but the ones proposed would really just cause more problems and actually claim that some with the plug in don't have it. It's a well known problem.
  18. sarah_yzma

    sarah_yzma Well-Known Member

    if it's anything like our school as long as you aren't looking at porn it's all good...though people thought i was nuts for going to a MUPPETS site...gotta love the maturity level of jocks and cheerleaders

    note: i have nothing against jocks and cheerleaders, some of them are nice as can be, just not at my school they aren't!

  19. frogboy4

    frogboy4 Inactive Member

    LOL! I didn't much like that crowd either. Most people were scared of me in highshcool. I was kind of odd. Actually, I'm still rather odd.:p
  20. sarah_yzma

    sarah_yzma Well-Known Member

    haha! MC is kinda like the place where odd people gather who all think alike! i came here for muppets and what's weird is most muppet fans like the same stuff as me! i never saw so many animaniacs fans, for example......


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