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Moderation Proposition

Discussion in 'Feedback' started by miss kermie, Dec 16, 2012.

  1. miss kermie

    miss kermie Well-Known Member

    Thank you for creating a forum for muppet fans everywhere to come together and talk. We have been lucky that we have not had many spammers or trolls harassing other members. However, there seems to be, while still rather small, an increase in spammers who have escaped notice and now it is too late to do anything about them.

    As it stands now, only new members can be deleted due to spam, but once they reach a certain point, it seems as though they can get away with anything because the mods no longer have the tools to take care of the situation. This issue needs to be addressed before it escalates. Ed does an excellent job of keeping spammers at bay, but sometimes they do escape his notice. Other times, members do not seem like spammers at first, but after it is too late to do anything, they start posting one and two word replies.

    What we need is an improved system for mods to take care of spammers. Mods need to be able to deal with spammers at any time during their membership. If possible, perhaps some sort of warning system can be implemented. Many forums have a system where a "warn percentage" is tracked and can only be seen by individual users and the mods. As the member breaks the rules, the mod can change this percentage based on the offense. After a set amount of time of behaving, a mod will reset or lower the percentage by a set amount. If the user continues to misbehave, after their percentage meter fills, a mod can choose to ban them for a set amount of time depending on what the offense was, or permanently ban them.

    Mods should be allowed to ban members for a set amount of time to allow them to cool off. Many arguments on the forum get very heated. If a mod was able to step in and warn members, or temporarily ban members who cause the most trouble, perhaps these arguments would be less severe and fewer in quantity.

    Of course, members can block people, but that does not solve the problem. Perhaps MC could use another mod to ease the pressure of controlling an entire forum.



    -Miss Kermie, Sgt. Floyd, Hubert, Yuna Leonheart, Vincent Liu, And CaseytheMuppet
     
  2. D'Snowth

    D'Snowth Well-Known Member

    I've been saying it for years that MC could use a little extra assistance with moderation around here: Phil's obviously got a life, as does Kev, which limits their involvement with MC, meanwhile, Ed can't do every thing by himself... I think it's past time that some new recruits in the moderating staff were implemented.

    I used to think that Beau and Prawnie would make for most excellent mods around here, but I have noticed in recent times that both of them haven't been nearly as active here as they used to (I know Beau has been popping in on occasion, but I can't remember the last time I've seen Prawnie); what we would need is someone who is relatively active on MC (say at least a weekly basis), someone who perhaps has been here for a while and therefore has an understanding of the rules and regulations that's expected of members, someone who is firm and can dish our discipline fairly and as needed, and most importantly someone who can be trusted so people who need help or guidance can go to in confidence if there's a personal problem arising between a small number of members.

    Not sure who would fit the bill at this point, but again, I think since MC is an evergrowing community, that it's moderating staff needs to grow with it... like with daycares and schools, when you've got more and more kids, you're going to need more and more teachers.
     
  3. Vincent L

    Vincent L Well-Known Member

    Reporting spammers in the Spam thread isn't fun when members can't be deleted.
     
  4. CaseytheMuppet

    CaseytheMuppet Well-Known Member

    Forums can't have just ONE admin. People have outside lives. I think it would be great to get another admin or two.
     
  5. Sgt Floyd

    Sgt Floyd Well-Known Member

    I have seen this problem growing lately, which is why I had to take a stand (I was the one who actually wrote all that with the help of others, Jaz just posted it). The forum has been through rough patches that could have been avoided if there was a better way to deal with members. We desperately need at the least, a second mod and a way to deal with ALL members, not just newbies...

    We have been lucky we don't have a huge troll and spammer problem, but with the increase in popularity of the muppets...it might get to that point. We need to be prepared in advance to be able to stop the issue before it starts.
     
  6. miss kermie

    miss kermie Well-Known Member

    Yeah. Another admin could make the site completely worry-free.
     
  7. Hubert

    Hubert Well-Known Member

    And also on the subject of administration, as sad as it might be to say, having a limited number of staff can be troublesome, since all that really even has to happen is that something happens that one doesn't have access to the site for an extended period of time, and then we're pretty much stuck with an even more limited staff manning everything. Plus, with life and such, things can get in the way, and with only a small staff, if one or even both became busier for a period of time and couldn't get on MC as much, we could easily be left with an overflow of spammers and such.

    And adding on to the spammer subject, I think that we would find it easier to keep people in check this way. If a spammer is past the time when Ed could delete them, then they would just keep on going their way without knowing there was any trouble. Sure, Ed could still give him a warning in a PM, but a warning isn't any good if the warner doesn't have the tools to take action if the person continues their ways.
     
  8. Muppet fan 123

    Muppet fan 123 Well-Known Member

    Jaz, you should have signed my name to that post too. I'm all for this, when did I miss this meeting?

    First of all, I see no reason why Ed shouldn't have the ability to delete/block accounts. I don't think he's even able to close threads anymore.
    Ed is definitely the most dedicated, hard-working mod here, plus, Phillip isn't even here as much, which is kinda crazy, since we kinda have to wait for him to come back to close a thread or whatever. It also doesn't help as much that Phillip seems to be busy a lot and isn't up-to date and responding to his emails/alerts.

    I like the idea of another mod. We have three that I know of (were there originally more?) Cindy is just as busy as Phillip, Kevin is I dunno where, most probably also very busy, which leaves it all onto Ed.

    I really don't know how Ed does it. Ed is taken for granted here, he's the one who does all the hard work around here, moving and changing threads and deleting Spammers all around the clock.

    I think if he will get another mod, I'm thinking maybe it'll be good to have someone who lives on the other side of the world, so they can also moderate at normal times for them, and also be able to mod at times when most of us are asleep, which is an easy time for spammers to join and..well, spam.

    Signed,
    -Mitchell.
     
    CaseytheMuppet and Slackbot like this.
  9. Sgt Floyd

    Sgt Floyd Well-Known Member

    To all lurkers, please, do not just like people's posts. Make a post of your own, even if it's a simple "I agree" or something. It doesn't have to be long or detailed, we just need support.
     
  10. D'Snowth

    D'Snowth Well-Known Member

    Ironically though, if we did that, that would be hypocritical on our part, as most of us, throughout the years, have expressed our disdain for people posting for the sake of posting, and contributing nothing relevent to discussions, other than simple, "Yeah, I agree" posts. :p
     
    Bill Bubble Guy likes this.
  11. Sgt Floyd

    Sgt Floyd Well-Known Member

    Touche, my friend.

    All I want is for people to speak up and keep this thread going.
     
    Bill Bubble Guy likes this.
  12. charlietheowl

    charlietheowl Well-Known Member

    I think having another moderator around would be a good idea, as it could give The Count help in minding the site, looking for spammers, and all the other things that were mentioned in the previous posts. It's a lot of work for one person to do.

    One other suggestion that I would like to make along these lines- perhaps Phillip or Cindy could consider doing this- is putting the forum rules in a sticky thread in the feedback section, or at least making them more prominent. Having the rules more out in the open, rather than buried somewhere in each member's profile headings, might encourage people to look at them more.
     
    Muppet fan 123 and Slackbot like this.
  13. Sgt Floyd

    Sgt Floyd Well-Known Member

    That is actually a good idea, in addition to having a second mod with more power to take care of troublemakers. I don't know why I didn't think of that when writing this up considering I have looked at the rules for one reason or another and always had trouble finding them :o
     
    charlietheowl likes this.
  14. DannyRWW

    DannyRWW Well-Known Member

    Yeah I could see the need for more moderators and perhaps expanded moderator powers. This would be true of any forum. This is by far the best Muppet forum (though there are other great sites) online and it does need a little more enforcement and management to stay that way
     
  15. Vincent L

    Vincent L Well-Known Member

    Before I went to school, I often catch spammers that join when Ed is asleep, and it really drives me nuts.
     
  16. Mister Muppet

    Mister Muppet Well-Known Member

    I'm all for the idea of having another Mod on here Ed does a brilliant Job of keeping Spammers off but he could always use a little help and another Mod would be a good choice
     
  17. Bannanasketch

    Bannanasketch Active Member

    I agree with this proposition. We rarely have spammers but there needs to be multiple moderators to take care of them and to have the tools needed to ban said members.

    *signs petition*
     
  18. D'Snowth

    D'Snowth Well-Known Member

    If Phil ever reads this, please note that we're NOT complaining about any thing here, but rather, we're offering the suggestion of assistance to help make things easier here for you and the already-established moderating staff: the more mods you have helping out, that's that much less for you to have to worry about yourself, and Ed too.
     
  19. Twisted Tails

    Twisted Tails Well-Known Member

    *signs the petition*

    The posts I am seeing from andyf's or whoever that was.. for goodness sake... please, he should be banned, gone, capult.
     
  20. Yuna Leonhart

    Yuna Leonhart Well-Known Member

    I have to agree with what everyone else said. With only Ed doing all the work, we need more mods. There's only so much Ed can do and there are always some spammers escaping our notice or membes proving themselves as spammers until it's too late for him to ban them. So, more mods who are active and them being able to ban spammers even after they're not new members on MC is what we need.
     

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