I ordered 2 Bunsens from EB Online. They accepted the order and said the item was in stock. Then they stalled and said it wasn't in stock. Then they sent me a very poorly packed partial order and Bunsen was broken! I had to send it back and now they say they are not going to order anymore and will refund my money. So basically they wasted my time when I could have bought it elsewhere. They have just lost a customer (Except for exclusives of course).