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Not getting my e-mails

Discussion in 'Feedback' started by Beauregard, Jan 1, 2004.

  1. Beauregard

    Beauregard Well-Known Member

    Hi, I don't know why, but I am not recieving my e-mail notifications.

    Is no one or am I a special case?

    Bea:zany:reagrd
  2. Phillip

    Phillip Administrator Staff Member

    Beau,

    Yes, you should be receiving notifications if you have subscribed to the proper threads. Go under your "user cp" and "subscriptions" just to be sure you are set up properly. You can look at which threads you are subscribed to as well.

    More than likely your e-mail is bouncing from your account. I checked your address and it's a Hotmail one. Hotmail e-mail is notorious for bouncing for any number of reasons. The most common being when your meg limit has been reached. Everything else will bounce. Clear out your inbox and this should take care of it. If you have a non-Hotmail address I recommend switching your account to something else.

    Let me know how things work out.
  3. anathema

    anathema Active Member

    I am also experiencing problems. For example, I'm currently subscribed to the "Happy Singles Thread". I visited it some time yesterday evening, since when there have apparently been a number of new posts; I have yet to receive notification of them in my email.

    This isn't an isolated incident - I'm routinely finding that either emails don't arrive at all, or else several turn up all at the same time, several hours late in most cases.

    I have also noticed another glitch: in theory, I should only receive one notification email per thread until I next visit that thread. Instead, I've been getting an email for pretty much each new post even though I haven't had the time to visit it for a couple of days. When they arrive at all, that is ;-)

    Is this just me, or does anyone else have this? All these problems began after the upgrade to vB3 IIRC...
  4. Phillip

    Phillip Administrator Staff Member

    Alex,

    Thanks for the feedback. I will look into this.

    Do you login and logout each time you visit the forum? This might help ensure that notifications are working properly for you.
  5. anathema

    anathema Active Member

    No - the only time I need to login is if I'm accessing the forum on someone else's computer, or when I've cleared out my cookies for some reason.
  6. The Count

    The Count Moderator Staff Member

    Hey Phil... Is there some sort of upgrade going on behind-the-scenes? Just asking, cause I haven't received a single Email notification for anything related to MC all day today. Nothing about new members registering, no notifications of new posts in the threads I'm subscribed to, absolutely nothing.
    Hope there's nothing wrong, please LMK what to do. Thanks.
  7. Katzi428

    Katzi428 Well-Known Member

    Glad I'm not the only one not getting my Emails. I thought it was because I recently changed my Email address to get replies to topics I've subscribed to in here.But apparently it's not.since you're having trouble too,Ed.
    Kathy
  8. The Count

    The Count Moderator Staff Member

    Yeah... Didn't even get a notification as to this post of mewrs Kathy. The odd thing is, I received an Email notification of a new post in the "Classic Sesame Street Clips" thread though.
    Hope everything gets fixed soon Phil.
  9. Phillip

    Phillip Administrator Staff Member

    I'm working on getting the situation resolved as quickly as possible.
  10. Phillip

    Phillip Administrator Staff Member

    E-mail appears to be working ok now. There is a backlog of messages that are going out but things should be back to normal later tonight. If anyone else continues to experience problems please post here though.
  11. The Count

    The Count Moderator Staff Member

    Hey Phil... Sorry to be the bearer of bad news...
    Last night, I was getting Emails for all the threads fine.
    But I logged on this morning, and it's back to the same problem as yesterday, no Emails for the new posts or anything related to MC. Dunno what's going on, just thought you should know.
  12. The Count

    The Count Moderator Staff Member

    Hi Phil... Wanted to let you know I've been having troubles in not receiving Email notifications to the threads I'm subscribed to again, or tardy receipt of such.
    Hope this helps, LMK if you need more information.
  13. Phillip

    Phillip Administrator Staff Member

    Let me know if you have any trouble from this point forward. Keep in mind, notifications may be delayed a bit until the system catches up to real time.
  14. The Count

    The Count Moderator Staff Member

    Well... Didn't even know you had replied to this until just now while checking the forums, which means there might still be a problem with the system. Also, I'm not getting notifications of new members joining up. Hope this can be solved soon and happy holidays Phil.
  15. The Count

    The Count Moderator Staff Member

    Update: Thanks Phil. As of 2:20 PM today, everything's back to normal.
    Have a great weekend.

    *Leaves a mug of white winter chocolate.
    Edit: Perhaps I spoke too soon. Oh well, it's a bit tempermental fright now, will wait till tomorrow to see if everything's fixed.
  16. The Count

    The Count Moderator Staff Member

    Hi Phil... Sorry to bring this back from the depths of the forums, but I've not gotten a single notification related with MC today. And the very few I have were delivered with a huge time-differential delay. Not sure what's happening, but I hope this helps toward getting it fixed.
  17. Phillip

    Phillip Administrator Staff Member

    Are you getting e-mail notifications now Ed?
  18. The Count

    The Count Moderator Staff Member

    Well... The problem I was experiencing last Thursday fixed itself by Thursday night. But today the problem's resurfaced. The messages I've been getting have been few and with time-differential delay again. Examples include late delivery of the new registered members, and virtually none for the fanfics I'm subscribed to when those have been updated today. Not entirely sure what's going on with the site's system and I hate to sound like a broken record but I do hope it gets fixed.
  19. RealMissPiggy

    RealMissPiggy New Member

    i dont get messages- :concern: *pouts*
  20. The Count

    The Count Moderator Staff Member

    Hi Phil... Just wanted to say seems like the problem's fixed, will report if anything weird happens again.

    Real Miss Piggy, do you have your settings set to receive email notifications for when new posts are made in the threads you're subscribed to? That could be the reason why.
    *Hugs to you.

    *Edit: Phil, sorry to update you with the fact I've not gotten a single email notification today. Rully dunno what's going on with MC's mail notification system. Hope this helps.


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