Hey Jess No offence to Ken, but i think the goo thing is terrible but i'm sure thats pretty obvious to him so i won't bang on about it .... other than to say obviously any product that has a fault/error that even looks like something very serious, even if it isn't, looks terrible on not just the product line but the whole entire Muppet franchise. That said, mistakes happen, errors occur and theres nothing much that can be done now other than make sure it doesn't happen again. Maybe Ken will look into exactly how it happened so much so they can prevent it seeing it was a substance that actually stained some of the playsets. Legal wise - Palisades would score points when the substance was tested and it was found to be non-toxic and maybe non-harmful, and they do have the safety checks and markings. They'd lose points for the whole confusion of the goo, and the fact it was present on quite a wide scale, though not on the ones sent for testing. I'm not sure how it would go - maybe either way but obviously the embarrasment is more the thing, no toy company is gonna want something like that but then they can't be in China watching the factory 24/7.