The thing I find strange about that is that... well, frankly, the puppet looks awkwardly performed as well. Maybe it's uncomfortable to use, maybe it's movements are condensed because it's so small... but I just feel that Fran feels that it's as awkward to perform as it is to look at. But that's only what I'm gathering. Personally, I feel that Zoe is a fabulous looking monster character that has a lot of nice subtlety in her design... and a lot of that is lost with the homunculus puppet they have now. I'd liken it to trading down a Kermit the Frog puppet to the hollowed out plush used in this commercial.