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Your Thoughts: Fraggle Rock Complete Series Collection

Discussion in 'Fraggle Rock' started by Phillip, Nov 1, 2008.

  1. vaati64

    vaati64 Well-Known Member

    yeah, I know what you mean! They had better be giving us fans who already bought it the chance to send back the current set, and get the new set for free, kinda like a straight exchange, or something!
  2. vaati64

    vaati64 Well-Known Member

    I'm in contact with an actual person over at lionsgate via email right now. I'll let you guys know what the results are. Right now, it looks like we may be able to get discs replaced that have been scratched, but don't quote me on that.
  3. Quazimoto

    Quazimoto Well-Known Member

    I can't speak for everyone, but I haven't had any playback problems at all. For me the worst damaged disc was the special features from Season 4 and it played perfectly. Most the scratches were very small surface scuffs really, which a DVD is designed to be able to still work with (if you didn't know, the actual info is a layer below the label, so it's actually much more important to not damage the label side). Still, it shouldn't have ever been an issue. I'm happy with the set, but it definately needed some better packaging where discs are concerned.
  4. Quazimoto

    Quazimoto Well-Known Member

    I'd say to anyone who did buy the set to make sure you keep your reciept. When FOX released Season 6 of the Simpsons, it came in a gawd awful flimsy packaging. The manufacturer got so many complaints (though in the testing, pre-release phase in this case) that they actually offered a replacement box that matched the other seasons. You had to pay shipping (which sucked, but is to be expected), but the actual box was free. Perhaps with the Fraggle set they may do something along that lines. Offer something like replacement pages to slip in the binder you already have that are better suited to holding the discs. So, just hold on to those reciepts.
  5. Redsonga

    Redsonga Well-Known Member

    But since the discs are already scratched just offering a new box would not fix anything :p
  6. Quazimoto

    Quazimoto Well-Known Member

    Yes, I know... I was saying for future disc protection. I'm assuming like most every company, they will either replace scratched discs or the retailer where one bought the set sill replace them (not that one should have to replace the discs to begin with).
  7. Gold Demona

    Gold Demona Well-Known Member

    I find it funny that first they kick us in the nards by releasing the full-series set and not Season 4, and then as if to add insult to injury, anyone who actually bought the full series set got scratched up discs in a crappy packaging.

    As if to say "HAHA! I spit in your face some more!"

    Funny ironic, not funny haha.
  8. zns

    zns Well-Known Member

    Wheeeeeewwww...... That's a relief.
  9. Redsonga

    Redsonga Well-Known Member

    But that doesn't mean everyones' will play ether:sympathy:
  10. CensoredAlso

    CensoredAlso Well-Known Member

    Well a disk can be scratched a lot and still play fine; it's hard to tell until you play it. Of course they still shouldn't be so scratched.
  11. Redsonga

    Redsonga Well-Known Member

    I know, but when it is scratched already it is very very easy to go from being able to play it to not :(
  12. Erine81981

    Erine81981 Well-Known Member

    I found a set at the closes Best Buy by me. I was there and saw it. Now being that didn't have the money only because i was buying christmas with this cheak i wouldn't have known. But the price wasn't all that bad. It was only 119.99. I thought that isn't too bad for a set this cool. So hoping that someone else doesn't buy it before me or before i tell my parents about it then i'll be a proud owner of a Fraggle Rock Complete set.
  13. Phillip

    Phillip Administrator Staff Member

  14. stick

    stick Active Member

    well, i'm not gonna go buy that complete series 96 episodes... i dont see the point when i already have seasons 123 and just need 4/5. i would buy it if i didnt have 123, man why do they release the complete series after 123 is out... like release one or the other! but i would like to see the extra stuff in the complete series, hmmm?:smirk:
  15. Traveling Matt

    Traveling Matt Well-Known Member

    from TV Shows on DVD...

    I can't believe this.

  16. Gold Demona

    Gold Demona Well-Known Member

    You mean 4. There are only 4 seasons in the DVD sets.
    The series was made as 4 evenly-divided seasons, but HBO wanted 5, so they split up the episodes so there were 5 seasons instead of 4.
    But now that they're being released on DVD, they were put back in their original place as 4 even seasons.
  17. beaker

    beaker Well-Known Member

    So, no new Fraggle Rock episode featuring Red as promised, no Fraggles Go To Work special(really good if anyones seen the vhs copies floating around), ect.

    It'd be ironic if these got included in a separate release of Season 4.

    I personally feel all the bonus material should be uploaded on video google or somewhere for people to check out:)
  18. FraggleBoy26

    FraggleBoy26 New Member

    So here is an update for everyone who was wondering what was going on with my scratched-disc situation and my dealings with LionsGate. After having received my discs at their customer service department in Santa Monica exactly two weeks ago today and hearing nothing back, I gave LionsGate a call today. One thing I must say is depsite all of this nonsense, they are very friendly and very helpful and do not keep me on hold or give me the runaround which is much appreciated. I gave him my name and he pulled up all of my information, including where I purchased the set and each numbered individual disc I had sent-(for me it was discs 6,8,10,12,16,18, & 20) -I was impressed they actually had all of that information on file in the computer! The representative told me that they have ordered multiple individual discs from the manufacturer to replace all of the discs they have received thus far (and are expecting to receive more) and they will begin shipping them out the moment they are receivedfrom the manufacturer-which he said should be by the end of the week. It is kind of annoying to have to go through all of this when it should not have happened in the first place, but it is reassuring to know that the company is actually concerned about fulfilling its obligation to its customers and their overall satisfaction. I am supposed to be receiving an email at some point today after a meeting being held at the company and will keep you all posted with all of the detailed info!

  19. vaati64

    vaati64 Well-Known Member

    thats interesting..... maybe I should give them a call, because I haven't gotten an email response from lionsgate in a while. The last we talked about, was I gave the person the numbered discs that were scratched. Although, if they are going to send out the discs when they recieve them, then maybe I'll ge an email response back. idk though
  20. Redsonga

    Redsonga Well-Known Member

    I wonder if this means they will recall the series sets to fix things :sympathy:

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