i still think that they went about it in a really crumby way, especially since they keep putting off answering the questions that many of us asked them about their plans to release season 4 seperately after they made that decision to do the big complete series release. if they would at least have been honest with us about it, it would have gone a LONG way towards making a lot of us feel better about the whole thing. i can understand why they'd take advantage of the whole 25th anniversary thing, but it was still a lousy way to treat their main market up til then by not bothering to answer the concerns of all the fans who were wondering if we were now going to be stuck having to repurchase material we'd already bought when we had been told we'd be getting season 4 seperately.. all they really needed to do was come out and let us know that season 4 was now being pushed back a year (or even 2.. just let us know...) Instead, it has been complete silence and form letters that in no way answer any of our concerns. And then when the series set has problems, they barely do anything to correct the issue, leaving it to the few of us here who know to contact them for replacements (and did i read someone say they now aren't getting responses about that?) and are apparently leaving everyone else out to hang. It just seems like one poor decision being made after another.